Salesforce Agrees to Buy Voice AI Company Cresta: What the Deal Means for Customer Service
Salesforce agreed to buy Cresta, a voice AI company whose agents handle customer calls end to end. Price undisclosed; The Information reports .7B.
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Trust Layer for AI Explained: How It Keeps Enterprise AI Safe, Private, and Auditable
A trust layer for AI sits between your data and the model, masking sensitive data, grounding answers, and logging every interaction. Here is how it works.
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Salesforce Puts Billion Into Spain’s AI Future — and Madrid Is Its New EMEA Hub
Salesforce will invest billion in Spain over five years, making Madrid its EMEA South AI hub with a new headquarters and an AI implementation team.
